About Us - Accident Claim Assistance
Will it cost me anything to claim?
No. Unlike other compensation companies that can charge, we don’t charge you a penny for our services. Furthermore we only deal with solicitors that are confident enough to work on a NO Win No Fee basis. You will not be charged, whether your claim is successful or not.

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How do I know if I have a claim?
If you have been injured in an accident that wasn’t your fault within the last 2 ½ years, you could be entitled to claim compensation for your injuries. (Different rules apply to Industrial Disease, Medical Negligence and Criminal Injury Claims).

Our claims managers are more than happy to offer you a free initial assessment to see if you are eligible to make a claim. You’re welcome to either call us on 0843 289 2281 or complete an online enquiry to find out if you have a claim now.

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What will happen if I lose my case?
In the event that you lose your case, the solicitor will be unable to claim his fees from either the third party or his own client and must therefore write them off, thus giving him/her a greater incentive to win the case on your behalf! Some solicitors use a scheme known as ‘after the event insurance’ to cover their costs, should the claim not be successful. If they implement this fail-safe, then the solicitors meet the initial premium for this insurance; meaning that you do not pay a penny.

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How much compensation am I likely to recieve?
If you've had an accident that wasn't your fault you could potentially win thousands in compensation by making a ‘no win, no fee’ claim.

However, each personal injury claim is unique and the amount of compensation awarded will vary, depending on the individual circumstances of the claim. Visit our Value Your Claim page for more information.

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Why should I chose accident claim assistance?
We are a specialist personal injury company and our leading UK-based panel of solicitors are fully qualified and hand-picked for their high standard of service and expertise in handling your claim.

We guarantee you pay nothing whether you win or lose your case and we also guarantee that you will keep 100% of your compensation.

Our friendly claims managers are trained professionals and work in our office in Suffolk, England. They will make sure the claims process is as simple and straightforward as possible. Contact us now on 0843 289 2281 or arrange for us to contact you by using the easy online enquiry tool.

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What happens when I make a claim?
You will talk to one of our claims managers in confidence who will ask for details about the accident circumstances and the injury that you have sustained. Once they have ascertained that you are able to make a claim for compensation, they will put you in contact with a solicitor.

The solicitor will speak to you via telephone to discuss the claim in more detail and if the case is accepted, you will be sent out some paperwork. The solicitor will be available to help you with all the documents. Most of the work will be done by your solicitor and the claim won't take up much of your time.

The solicitor will send out a letter of claim to the defendant. This will inform them of your intention to claim for compensation for the injury you entailed. You may also be asked to go for a medical assessment to see how badly your injury has affected you. Finally, your appointed solicitor will assess your loss of earnings and out of pocket expenses and try to recover these too.
How long does the claim process take?
At this initial stage, it is very difficult to say how long it will take to resolve your claim. Much depends on whether your claim will be disputed by the defendant. For example, a claim involving a trip, slip or fall could take around 1 year whereas a claim involving minor whiplash could take as little as a few months. This can be ascertained once your solicitor has carried out initial investigations. However, you can feel confident that our tried and trusted solicitors have a very good reputation for bringing claims to the right conclusion as quickly as possible.

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Can I claim if I have suffered a personal injury a while ago?
The general rule is that you have 2 ½ years from the date of your injury to make a claim.

If the accident involved a person under 18, then the 2 ½ years does not start until his/her 18th birthday. There are other special exceptions to this 2 ½ year rule which apply to Industrial Disease, Medical Negligence and Criminal Injury Claims.

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Will I have to go to court?
It is highly unlikely that you will need to attend court to have your case settled. Most cases are settled following negotiations with insurance companies and without the need to attend a court hearing.

Your solicitor will ensure that you are comfortable with any decision to issue court proceedings and will talk you through the whole process long before any court date is set.

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Do I have to attend a medical?
Depending on your injuries you may be asked to have a medical assessment. Your solicitor will arrange a medical examination with an independent doctor. This appointment will be local to your home so you will not have to travel very far to attend. There is not cost to you for this service.

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Will my details remain confidential?
Your details are only given to those pre-screened solicitors who are experts in cases like yours and best match your personal preferences. We are also registered under the Data Protection Act, so you can enjoy peace of mind that your details will remain secure and confidential at all times.

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Am I free to chose any solicitor?
We work with a leading UK-based panel of solicitors who are fully qualified and hand-picked for their high standard of service and expertise in handling your claim. We will select the most suitable solicitor for you, based on your individual needs and case details.

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Will I have to visit my solicitor's office?
It is highly unlikely you will be asked to visit your solicitor in person. Most cases are usually dealt with via telephone and post, so you should not have to attend any meetings. In more complicated cases it may be necessary to arrange a face-to-face meeting with you; in cases like these, your solicitor will often arrange a home visit.

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Will I lose my job if I bring a claim?
Your employer is legally required to have insurance to cover employees for accidents at work. Therefore, they are not allowed to terminate your employment if you are injured while at work. In fact, your relationship with your employer shouldn’t change whatsoever! Also your employer will in most cases not be financially burdened by your claim. Normally their employer’s liability insurance covers all of their costs.

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How do I make an enquiry?
You can either fill in the claim assessment form on this website or you can ring us on 0843 289 2281 and speak to one of our specialist advisors.

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Accident Claim Assistance is operated by Interactive Media Communications Ltd and has been successfully helping people who have suffered personal injury through no fault of their own since 2007.

To request a “no obligation” claim assessment, then call 0843 289 2281. Alternatively click here to complete our online form and we’ll contact you.
Free, professional claims assistance - Get what's rightfully yours



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We are specialists in helping people like you get the compensation you rightfully deserve. Accident Claim Assistance have been helping hundreds of individuals claim compensation for their loss of earnings, their inconvenience and any emotional trauma they may have suffered as a result of an accident that was not their fault.

Our experienced panel of solicitors are skilled at negotiating the best settlement on your behalf and we ensure all compensation awarded goes to you, the claimant.

Many people never claim for the compensation they are entitled to. Remember, compensation may not just be of benefit to you, but your loved ones and family as well. After all, they may have suffered indirectly from the accident; we feel it is right for you and your family to receive what you deserve.


Affiliates and list owners! If you can reach a general UK audience, we can offer your subscribers a valuable and worthwhile service - with no fees.

We offer a fully managed back-end service which comes complete with online real time stats and weekly payments. There has never been a more appealing product for you to promote!

Please contact us on 0843 289 3351 to find out more. Alternatively you can click here to email us.

If you are a solicitor and specialise in Personal Injury claims, you may wish to join our panel. We distribute highly qualified and screened leads to specialist solicitors, in real-time. Supported by on line real-time information systems, we offer unrivalled support and quality of service.

If you would like to offer your services to our potential claimants then please contact us on 0843 289 3351 to find out more. Alternatively you can click here to email us.